Associate, Member Monitoring (Assurance) Cameroon
Rainforest Alliance
Yaounde, Cameroon
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Position summary

As Rainforest Alliance we believe in the value of data collected at field and company level. With the increasing update of technologies, the amount of data produced will lead to an exponential amount and growth of available information.

Unlocking the value of the information and linking it to informed decision-making will enable our organization in reaching the goal of a world where human and nature thrive in harmony.

As our Senior Data Officer, you will play a key role in achieving our data strategy by assuring that our key data assets are properly managed and of consistent quality.

You will be primarily responsible for assuring the validity and consistency of data created and used by Rainforest Alliance in general and the certification program in particular.

You will ensure that the relevant staff is trained to detect data quality issues and that there’s a process in place to resolve them in time and efficiently.

You will be responsible for the implementation and maintenance of the Rainforest Alliance Data Quality Framework.

You will act as a linking pin between Business and IT and consequently you will work closely together with Business users, Data & Process Owners, Application Managers, IT Architects, Data Engineers and Data Stewards.

The position is placed in the self-organizing Business Intelligence unit of the Farm & Supply Chain department that supports RA’s certification and market programs.

It will be an integral part of the cross-departmental Data Excellence team.

Member Monitoring

  • Conduct regular visits to Certificate Holders (Members) to monitor progress on the implementation of improvement recommendations to close Non Conformities identified in Audit reports
  • Analyze information collected during field visits to
  • Identify deviations and ongoing risks in members’ implementation of improvements
  • Identify members’ needs for further training and support
  • Identify observations that are inconsistent with the finding of Audit reports and signal the need for further investigation
  • Provide regular reports, including through IT based reporting methods and providing related documents and photographs, on each visit.
  • Schedule and implement regular follow-up visits based on the progress and needs of individual members
  • Support Certificate Holders in the development of their geolocation and farms mapping strategy
  • Collaborate with the Country Team, Standard & Assurance department and any other relevant departments to ensure the quality of implementation of Rainforest Alliance / UTZ rules and standards and certification procedures and processes
  • Collaborate with the Country Team, Standard & Assurance department, Reimagining Certification teams and any other relevant departments to propose, design and implement improvements to the certification process and assurance system, and to support the rollout of the new standard and its related procedures.
  • General

  • Develop strong trust relationships with members
  • Represent Rainforest Alliance at the local level as required at relevant meetings and events with members and Certification Bodies;
  • Maintain contact and / or develop relationship locally with authorities (local administration offices and local regulation boards offices) and partners; and
  • Report regularly on interesting stories (successes and achievements, challenges and actions taken).
  • Report regularly on Key Performances Indicators defined together with the management;
  • Propose areas of improvement of RA’s assurance strategy, workplan and tools
  • Perform any other duties as required
  • Qualifications

  • Tertiary level qualification (at least Bachelor + 2 / 3 years) in a relevant field like agronomy, natural resources, forestry, rural development, sociology and / or economy or related.
  • Minimum 3 years experience working with smallholder producers and / or producer groups and / or community-based organizations.
  • Experience in a forest area is an advantage

  • Minimum 2 years working experience in the cocoa sector is desirable
  • Knowledge of Certification Programs and their requirements - especially UTZ and / or Rainforest Alliance is desirable.
  • Ability to develop and maintain strong relationships of trust and confidence with members and local stakeholders, including ability to adapt appropriately to different local cultures, and social contexts
  • Ability to work independently, under pressure and stay focused.
  • Ability to analyze and interpret data and information from multiple sources and identify action focused recommendations
  • Ability to write clear reports and presentations
  • Proficient in Microsoft Excel, Word, PowerPoint and Outlook; familiar with the use of IT technologies and / or various farm management and landscape management applications.
  • Ability to use GPS and GIS software

  • Both written and verbal fluency
  • in French and English

    is preferred.

  • Ability to spend significant time in rural areas and travel frequently to producer groups locally and nationally (a minimum of 70% field-based work per year).
  • Strong personal ethics and integrity and commitment to uphold the rules and values of the Rainforest Alliance is essential.
  • Notes

    Only candidates authorized to work in Cameroon will be considered for the position.

    Deadline to Apply : March 31st, 2020


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