Field Service Technician (M/F) - Cameroon
Douala, Cameroon
il y a 2j

TechnipFMC is a global oil andgas leader, specialized in subsea, onshore, offshore, and surface technologies.Our mission : to enhance the performance of world’s energy industry.

How we doit : by constantly challenging conventions and investing in our 37 000+employees, across 48 countries. At TechnipFMC, we aim to offer an inspiringworking experience : tackling some of the most complex technical and engineeringchallenges in the world in collaboration with a truly global team.

We are looking for a FieldService Technicians to work in a safe and competent manner, whilemaintaining a high standard of professionalism and integrity.

To serve both internal andexternal customers in various working environments and locations both onshoreand offshore.To participate and contribute to successful preparation,installation, repair, maintenance of all TechnipFMC or non TechnipFMC wellheadequipment in an international environment.

Job description

  • Works independently or in a team as an experienced service technician to install (new) products and conduct repairs and or maintenance of FMC and other brands of equipment insuring no rig lost time for our customers while controlling expenses and maintaining assets of FMC.
  • Handles customer complaints in a professional manner.

  • Assures all equipment, service tooling and spare parts are on location and ready to use and fit for function prior the start of each job.
  • Records critical dimensions to ensure assembly will work and assists with the review of product running procedures.

  • Ensure that the field service reports are filled in with all the required information like, timing, part and serial numbers, type of equipment, issues faced and how they have been solved, OD’s and ID’s etc.
  • Provides Project Support as required, for all (new) projects which includes : attending design reviews for equipment and tools, reviewing installation procedures, assisting with project Factory Acceptance Tests and reviewing project training requirements for service personnel.
  • Maintains communication on a high level with Company Representative on issues including job procedures, spare parts requirements, critical dimension measurements.
  • Suggestions to improve on safety and or the operation, etc.

  • Provides sales support through quality customer interface and keeps customer fully informed on all aspects of the job.
  • Handles customer complaints in a professional manner.

  • Completes Field Non-Conformance Reports (FNCR) forms as product problems are encountered. Assures all equipment and procedural defects are communicated back to FMC Service Management.
  • Prepares and submits Field Service Orders and other region required reports after each job is complete. Completes a Tally Book or other forms to communicate procedures, spare parts, critical dimensions and customer questions and complaints.
  • Understands and follows all FMC and customer safety requirements. Proactively pursues safe work practices and participates in safety training.
  • Required Qualifications

  • Strong mechanical aptitude.
  • Technical Education (MBO)
  • Flexible in terms of working times and locations / countries.
  • Stress resistance.
  • Knowledge of the English language in writing and verbally.
  • Physically fit and in good health.
  • Proactive attitude (responsiveness)
  • Willing and able to travel abroad for work and or training.
  • Problem solving skills with a systematic approach.
  • High level of communication skills.
  • Capable of working in a team as well as on your own.
  • Computer skills : Competent and familiar with MS Office applications and email package(s)
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